LOOKING TO EXCHANGE OR RETURN?
We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your Gator Waders Order Confirmation email or Packing Slip. See more information below or click the button to get started!
Start Exchange or ReturnOUR EXCHANGE & RETURN POLICY
We believe in providing our customers with the highest
quality products and want our customers to be 100% satisfied with their
purchase. If you are not completely satisfied, you can return your item(s)
within 30 days of the original purchase date for an exchange or refund if the
item(s) are clean and unworn.
After 30 days, any clean, unworn, undamaged merchandise can be returned for a
15% restocking fee or exchanged at no charge but the customer will be
responsible for all shipping charges to and from Gator Waders.
Returns and exchanges will not be accepted on any item 60 days beyond the
original purchase date. No Exceptions.
All requested refunds MUST be processed back to the original method of payment.
If the original method of payment is unavailable a refund will not be
processed. The amount due on a requested refund that cannot be refunded back to
the original method of payment can only be processed as a store credit in such
cases. NO EXCEPTIONS.
Please include tags with returned merchandise.
Any return or exchanges received back with missing components, belt, patches,
etc., will be subject to a $25 attachment fee.
Any return or exchanges received back with excessive hair
and/or debris, will be subject to the 15% restocking fee.
Discontinued/Clearance products will not be accepted for return.
All return shipping to Gator Waders is the sole
responsibility of the customer.
Refunds
If you wish to return your merchandise for a refund, please click the
"Start Exchange or Return" button above to initiate your return. You
may ship your items back using the carrier of your choice. We recommend using a
service with tracking capabilities. Once we receive your return, we will
process it and issue a refund for your original purchase price to your original
form of payment. Refunds are generally processed within 2 business days from
the day we receive your package.
Store Credit
If you wish to return your merchandise for store credit, please click the
"Start Exchange or Return" button above to initiate your return. You
may ship your items back using the carrier of your choice. We recommend using a
service with tracking capabilities. Once we receive your return, we will
process it and issue your store credit in an e-gift card format sent directly
to your email. Store credit is good for one year from the date it is issued.
Store credit refunds are generally processed within 2 business days from the
day we receive your package.
Exchanges
If you wish to return your merchandise for an exchange, please click the
"Start Exchange or Return" button above to initiate your return. You
may ship your items back using the carrier of your choice. We recommend using a
service with tracking capabilities. Once we receive your return, we will
process your exchange within 2 business days and ship your new item(s) out at
no additional charge.
Please make sure that your return is shipped to:
Gator Waders Returns
Order Number# (Your order number goes here)
20970 FM 2493
Bullard, TX 75757
Free Gift Promotions
If you received a "Free Gift" during one of our promotions but decide
to return your merchandise, you will be required to return the "Free
Gift" as well. If the merchandise is returned without the "Free
Gift", the cost will be deducted from your refund at full retail price.
Please Note: All return shipping to Gator Waders is the sole responsibility
of the customer. All restocking fees and shipping charges to and from Gator
Waders following the first exchange is the sole responsibility of the
customer.