How Can We Help You?

E-mail us: info@gatorwaders.com
Give us a call: 903.787.8654
Monday - Thursday: 8AM - 5PM CT


Frequently Asked Questions

Shipping

Once an order is placed it ships out in 1-2 business days. Expedited shipment options typically ship same day if ordered by Noon CST. Orders placed after Noon CST on Thursdays or over the weekend will begin processing the following Monday.

Yes, we do! Any expedited orders must be placed by noon CST for same day shipping. Orders placed after noon CST on Thursdays or over the weekend will be processed the following Monday.

We aim to process and ship your order as quickly as possible. While your order is still processing we can make edits to your order, however once your order is processed as shipped we can no longer make edits or cancellations.

We ship all US orders out of our Bullard, Texas warehouse using FedEx/UPS/USPS. As soon as your order leaves our warehouse, an email confirmation will be sent to you with your tracking number.

Occasionally we will ship orders in multiple shipments. You will receive a unique tracking code for each shipment but only one shipping fee is charged per order.

We strongly suggest contacting the carrier to see if the carrier can locate the package, or inform you of where it was left at delivery. We also suggest asking your neighbors. If the package cannot be located email our customer service team at info@gatorwaders.com.

Our Navidium Shipping Protection protects your package in the shipping process without having to wait weeks for a claim to be processed by couriers for any lost packages. You can find more information here.

The shipping method you choose, as well as your order’s total weight, will determine your shipping rates. You can see your shipping cost at checkout.

Returns & Exchanges

Qualifying products can be exchanged for a different size, color, or pattern of the same purchased item, based on availability at the time of processing at our warehouse. Shipping cost of the new item is on us. Please see our returns and exchanges page to see what products qualify.

You can return or exchange your items within 30 days of your original shipping date if your items are clean, unworn, undamaged, debris and odor free. Please go to our returns and exchanges page to fill out your return/exchange request.

Refunds will be credited to the original credit/debit card used at the time of purchase. Refunds will reflect your account in 2-3 business days. Additionally, only items purchased directly through GatorWaders.com can be refunded through our website.

Gator Waders does not supply return shipping labels for any returns or exchanges. You just ship your product(s) back using the carrier of your choice, we recommend using a service with tracking capabilities. Once we receive your items, we will process your return/exchange request within 2 business days.

You can find more information about our return/exchange
policy here.

Warranty & Repairs

Yes! All Gator Waders gear comes with a manufacturer’s warranty. Our warranty program period for most Gator Waders gear is 12 months from the original date of purchase. If the warranty period is different from this, it will be stated on the product page and packaging.

Gator Waders warranty program covers any Manufacturer’s defect in the workmanship and materials of your Gator Waders gear. By definition, a Manufacturer’s defect is caused by some error that occurred during the assembly of the product and was not intended to be a part of the product.

Fill out our warranty claim form and be sure to include detailed photos of the problem area, as well as the proof of purchase. Our customer service team will review your claim and respond accordingly to your warranty request. You can find our warranty claim form here.

Discounts

We always want to start by saying thank you to both you and your family for your service and your sacrifice. We are very pleased and honored to offer both a military and first responder discount to those who serve our communities. To get this discount, please email our customer service team at info@gatorwaders.com for more details.

We do not offer one from our website directly, however we do offer a discount for industry professionals through Guidefitter. You can find more information here.

If you have a coupon code and it does not appear to be working, please check your source to ensure that it has not expired. Please note that coupon codes will only apply to regular priced items and cannot be combined with any other discounts or promotions. 

Purchasing

Yes, we do! Come shop our store in Bullard, Texas. Our hours
are Monday through Thursday from 8 am to 5 pm. Our storefront address is 20970 FM 2493 Bullard, TX 75757.

Find a retailer near you with our Find a Store feature here.

We offer electronic gift cards. They are delivered by email and contain instructions to redeem at checkout. You can purchase a gift card here.

You can apply for a wholesale account to become a dealer for Gator Waders here.

Opportunities

Yes we do, however due to high volumes in applications, at this time all Pro Staff will be on a contact basis.

Any open career opporunites will be listed here.


Product Questions

General Product Questions

Sizing varies among our wader styles.

Click the Size Chart button on each product page to see our personalized recommendations for that item.

Still not quite sure? We'd love to talk with you about it. Reach out to our team at 903.787.8654 or email us at info@gatorwaders.com for some advice!

Waders

Yes, waders are designed to be waterproof. Waders are typically made from materials that are impermeable to water, such as neoprene, polyester, rubber, or PVC, and are constructed in a way that prevents water from entering the interior of the waders. However, it's important to note that waders can become damaged or worn over time, which can compromise their waterproofing ability. Proper care and maintenance can help extend the life of your waders and ensure that they remain waterproof for as long as possible.

We strive to produce waders to fit almost any body type. So whether you are tall and thin with a small foot or short and stocky with a large foot, we have you covered! Check out the specific sizing chart on each product page. Please call us at 903.787.8654 or email us at info@gatorwaders.com if you have any questions or if you are unsure before ordering. 

You can watch a step by step video here.

Breathable waders are designed to be lightweight and versatile. Neoprene waders are designed to insulate and protect from cold weather. We consider breathable waders to be the most versatile wader for waterfowl hunting because you can always create more warmth with smart layering. With neoprene waders, your comfort zone is going to be limited by the insulation built into your waders.

  • Shield/Pro Waders: 1600 g
  • Omega Waders: 1600 g
  • Uninsulated Shield Waders: 800 g
  • Uninsulated Omega Waders: 800 g
  • Shadow Wader: 1000 g
  • Evo1 Waders: 600 g

Waders are a type of waterproof clothing typically worn for fishing, hunting, offroading, or general outdoor activities. They are designed to keep the body and feet dry while allowing freedom of movement. Waders are typically made from materials such as neoprene, polyester, rubber, or PVC, and come in a variety of styles and sizes to suit different activities and body types. To learn more click here

Waders are used for a variety of outdoor activities, particularly those that involve being in water and mud. For an in-depth guide to wader uses click here

  • Hunting: Hunting waders are often used in wet/muddy environments, such as marshes or swamps.
  • Off-Roading: Offroaders use waders to cross shallow rivers and streams or to explore muddy and harder to reach areas.
  • Fishing: People often wear waders while fishing to keep their lower body and feet dry so they can fish deeper water, as well as to provide additional insulation in colder weather.
  • Outdoor Jobs: Waders can be worn by professionals who need to access bodies of water for their work, such as environmental scientists, catfish farmers, etc..

What to wear under your waders can depend on the temperature and conditions in which you'll be wearing them. Here are a few options for what to wear under your waders: To learn more click here

Base Layers: A base layer is a thin layer of clothing that sits directly against your skin. They are designed to wick away moisture and keep you warm in cold conditions. Synthetic fabrics like polyester or merino wool are good options, as they dry quickly and are less likely to retain odors. 

Insulating Layers: In colder weather, you will likely want to wear insulated mid-layers, such as fleece pants or a down jacket under your waders. This will help keep you warm and comfortable while you're outside. Check out our insulated gear here.

Cleaning your waders is an important part of their maintenance, as it can help extend their lifespan and ensure they continue to function properly. To learn more click here

Here are the steps you should follow when cleaning your waders:

Rinse: Begin by rinsing off any dirt or debris from your waders using cool, clean water at a low pressure. This will help loosen any dirt or grime and prevent it from setting into the fabric.

Clean: For lightly soiled waders, use a gentle dish soap to clean the fabric. Avoid using fabric softeners or bleach.

Scrub: Use your hands to scrub any particularly dirty or stained areas of your waders. Be sure to be gentle and avoid using too much pressure, as this can damage the fabric. We do not recommend using a brush.

Rinse again: After cleaning your waders, rinse them again with cool, clean, low pressure water to remove any soap residue.

Dry: Hang your waders up to dry in a cool, dry, well-ventilated area. Be sure to avoid exposing them to direct sunlight or excessive heat, as this can damage the fabric. Do not use a blow dryer or any other drying machine.

Proper storage of your waders is important for extending their lifespan and ensuring they continue to function properly. 

Here are the steps you should follow when storing your waders:

  • Make sure they are clean
  • Make sure they are dry
  • Store in a cool, dry place

When it comes to buying a pair of waders, there are several factors to consider. 

These factors include:

Use: Determine the type of activity you'll be using them for, such as fishing, hunting, or offroading, as different activities require different types of waders. 

Material: You'll want to consider the material of the waders, as this can impact their durability, breathability, and your comfort level. 

Fit: You'll also want to think about the fit of the waders, making sure they are comfortable and properly sized to avoid restriction of movement. 

Other important considerations:Other Considerations include the type of boots or socks, the level of insulation, the presence of pockets, and the overall price point of the waders. By taking all of these factors into account, you can find a pair of waders that will suit your needs and provide you with comfort, safety, and protection while you're out enjoying the great outdoors.

There are several types of waders. The types of waders we offer are:

Hip waders/ Hip boots: These waders are designed to cover the legs up to the hip or waist level. They are typically made from rubber or PVC materials and are ideal for shallow waters.

Chest waders: These waders cover the legs and torso up to the chest or shoulders, and are designed for deeper waters. They may be made from rubber, PVC, neoprene, or breathable fabrics, and can be either boot-foot or stocking-foot.

Boot-foot waders:These waders have integrated boots that are attached to the lower portion of the waders. They are typically made from rubber or neoprene and are ideal for use in muddy or marshy terrain.

Waders are not designed or guaranteed to be snakeproof. While they may provide some protection against bites from small snakes, they are not a substitute for proper snake safety precautions, such as avoiding tall grass and wearing thick, protective boots. Some wader materials, such as neoprene, may provide more protection than others, but it is important to remember that no material can guarantee complete protection against snake bites. If you are in an area where snakes are common, it is recommended to take extra precautions to avoid encounters with them.

Footwear

Our Camp Boots and Deck Boots are structurally the same boot, but our Camp Boots are designed for the campground and our Deck Boots are designed for the fishing dock. Both feature an interior neoprene lining for comfort, while the 100% waterproof rubber outer layer keeps your feet dry. Our Camp Boots will have colors and patterns for the outdoors and our Deck Boots will have colors and patterns geared towards fishing.

Sizing varies among our footwear styles, but all of our shoes are medium width and full sizes only.

Click the Size Chart button on each product page to see our personalized recommendations for that item.

Still not quite sure? We'd love to talk with you about it. Reach out to our team at 903.787.8654 or email us at info@gatorwaders.com for some advice!