How Can We Help You?

E-mail us:
Give us a call: 903.787.8654
Monday - Friday: 8AM - 5PM CT

Frequently Asked Questions


Once an order is placed it ships out in 1-2 business days. Expedited shipment options typically ship same day if ordered by Noon CST. Orders placed after Noon CST on Fridays or over the weekend will begin processing the following Monday.

Yes, we do! Any expedited orders must be placed by noon CST for same day shipping. Orders placed after noon CST on Fridays or over the weekend will be processed the following Monday.

We aim to process and ship your order as quickly as possible. While your order is still processing we can make edits to your order, however once your order is processed as shipped we can no longer make edits or cancellations.

We ship all US orders out of our Bullard, Texas warehouse using FedEx/UPS/USPS. As soon as your order leaves our warehouse, an email confirmation will be sent to you with your tracking number.

Occasionally we will ship orders in multiple shipments. You will receive a unique tracking code for each shipment but only one shipping fee is charged per order.

We strongly suggest contacting the carrier to see if the carrier can locate the package, or inform you of where it was left at delivery. We also suggest asking your neighbors. If the package cannot be located email our customer service team at

Our Navidium Shipping Protection protects your package in the shipping process without having to wait weeks for a claim to be processed by couriers for any lost packages. You can find more information here.

The shipping method you choose, as well as your order’s total weight, will determine your shipping rates. You can see your shipping cost at checkout.

Returns & Exchanges

Qualifying products can be exchanged for a different size, color, or pattern of the same purchased item, based on availability at the time of processing at our warehouse. Shipping cost of the new item is on us. Please see our returns and exchanges page to see what products qualify.

You can return or exchange your items within 30 days of your original shipping date if your items are clean, unworn, undamaged, debris and odor free. Please go to our returns and exchanges page to fill out your return/exchange request.

Refunds will be credited to the original credit/debit card used at the time of purchase. Refunds will reflect your account in 2-3 business days. Additionally, only items purchased directly through can be refunded through our website.

Gator Waders does not supply return shipping labels for any returns or exchanges. You just ship your product(s) back using the carrier of your choice, we recommend using a service with tracking capabilities. Once we receive your items, we will process your return/exchange request within 2 business days.

You can find more information about our return/exchange
policy here.

Warranty & Repairs

Yes! All Gator Waders gear comes with a manufacturer’s warranty. Our warranty program period for most Gator Waders gear is 12 months from the original date of purchase. If the warranty period is different from this, it will be stated on the product page and packaging.

Gator Waders warranty program covers any Manufacturer’s defect in the workmanship and materials of your Gator Waders gear. By definition, a Manufacturer’s defect is caused by some error that occurred during the assembly of the product and was not intended to be a part of the product.

Fill out our warranty claim form and be sure to include detailed photos of the problem area, as well as the proof of purchase. Our customer service team will review your claim and respond accordingly to your warranty request. You can find our warranty claim form here.


We always want to start by saying thank you to both you and your family for your service and your sacrifice. We are very pleased and honored to offer both a military and first responder discount to those who serve our communities. To get this discount, please email our customer service team at for more details.

We do not offer one from our website directly, however we do offer a discount for industry professionals through Guidefitter. You can find more information here.

If you have a coupon code and it does not appear to be working, please check your source to ensure that it has not expired. Please note that coupon codes will only apply to regular priced items and cannot be combined with any other discounts or promotions. 


Yes, we do! Come shop our store in Bullard, Texas. Our hours
are Monday through Friday from 8 am to 5 pm. Our storefront address is 20970 FM 2493 Bullard, TX 75757.

Find a retailer near you with our Find a Store feature here.

We offer electronic gift cards. They are delivered by email and contain instructions to redeem at checkout. You can purchase a gift card here.

You can apply for a wholesale account to become a dealer for Gator Waders here.


Yes we do, however due to high volumes in applications, at this time all Pro Staff will be on a contact basis.

Any open career opporunites will be listed here.

Product Questions

General Product Questions

Sizing varies among our wader styles.

Click the Size Chart button on each product page to see our personalized recommendations for that item.

Still not quite sure? We'd love to talk with you about it. Reach out to our team at 903.787.8654 or email us at for some advice!


We strive to produce waders to fit almost any body type. So whether you are tall and thin with a small foot or short and stocky with a large foot, we have you covered! Check out the specific sizing chart on each product page. Please call us at 903.787.8654 or email us at if you have any questions or if you are unsure before ordering. 

You can watch a step by step video here.

Breathable waders are designed to be lightweight and versatile. Neoprene waders are designed to insulate and protect from cold weather. We consider breathable waders to be the most versatile wader for waterfowl hunting because you can always create more warmth with smart layering. With neoprene waders, your comfort zone is going to be limited by the insulation built into your waders.

  • Shield/Pro Waders: 1600 g
  • Omega Waders: 1600 g
  • Uninsulated Shield Waders: 800 g
  • Uninsulated Omega Waders: 800 g
  • Shadow Wader: 1000 g
  • Evo1 Waders: 600 g


Our Camp Boots and Deck Boots are structurally the same boot, but our Camp Boots are designed for the campground and our Deck Boots are designed for the fishing dock. Both feature an interior neoprene lining for comfort, while the 100% waterproof rubber outer layer keeps your feet dry. Our Camp Boots will have colors and patterns for the outdoors and our Deck Boots will have colors and patterns geared towards fishing.

Sizing varies among our footwear styles, but all of our shoes are medium width and full sizes only.

Click the Size Chart button on each product page to see our personalized recommendations for that item.

Still not quite sure? We'd love to talk with you about it. Reach out to our team at 903.787.8654 or email us at for some advice!